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Cedar Manor is open for business and Covid ready

The Foundation works with over 150 business supporters who either fundraise for the charity or make a donation. The businesses have been busy preparing to re-open safely at the start of July following Visit Britain guidelines.  

The Cedar Manor Hotel in Windermere has been a business supporter since 2007 raising over £17,000 for the Foundation during that period. They re-opened their doors at the start of July after receiving their ‘Good to Go’ accreditation from Visit Britain.   

Jonathan Kaye, Owner of The Cedar Manor Hotel, explains,  

“We have gone through quite an extensive program to get Covid-19 safe. We have received our accreditation from Visit Britain, the Good to Go Kitemark, in July and have now opened our doors. 

To get this we have completed 3 key risk assessments that are all focussed on Covid-19.

First a customer journey, from booking to departing, to ensure they will feel confident and safe at all times.

Second, the staff journey, whether chef, housekeeper, front of house or manager, to ensure they are aware of the new standards and rules and can complete their tasks in a safe environment.

Third, the building. We have been working to make this covid safe by the using an external contractor who will use an environmentally friendly chemical to “Fog” all our rooms and public areas (including the terrace) which puts an invisible coating over all surfaces, even fabrics that lasts 28 days.

We have purchased PPE for staff and training plans have been implemented. We have implemented digital signage in place with sanitizing stations at the entrance and entrances to public areas. Our room folders have been replaced with an APP and Hotel TV channels added for those who don’t use a smartphone, with all you need to know about the hotel.

We have sent emails to guests booking with revised information, pre-arrival emails with detailed information regarding to arrival at the hotel and the option to pay online prior to departure, making it a contactless experience. Also, not forgetting with added our Covid Guest Charter on our website too.

Above all, we are reassuring guests that although it sounds like a “new world”, we want them to come and relax knowing that its safe and they are going to be well looked after.”

Why we support the Lake District Foundation?

“Initially, we joined in 2007 shortly after taking over Cedar Manor. We were introduced to the foundation and understood quickly that a few pounds from each guest would do great work for local charities. What struck a cord for us was the Park being a place to come for free and asking the guests for £2 to help keep the footpaths maintained, preserve red squirrels and do other great work was a no-brainer.

We then looked at our “green” journey and visitor giving is part of gaining green accolades, so as we were already embarked on this process, it was a big tick for us. The guests really don’t mind and love the fact that they can contribute to the well-being of the park.”

What struck a cord for us was the Park being a place to come for free and asking the guests for £2 to help keep the footpaths maintained, preserve red squirrels and do other great work was a no-brainer.

Jonathan Kaye, oWNER
cEDAR MANOR
Cedar Manor Hotel 
Jonathan and Caroline Kaye 
cedarmanor.co.uk 

 

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