Staying safe at the Langdale Hotel

The Foundation works with over 150 business supporters who either fundraise for the charity or make a donation. The businesses have been busy preparing to re-open safely at the start of July following Visit Britain guidelines.  

The Langdale has been a true champion and valued business supporter for the Lake District Foundation. They’ve re-opened their doors with their ‘Good to Go’ accreditation from Visit Britain and excited to welcome visitors back. Dan Visser, from the Langdale Team, share how they’ve reopened safely: 

‘We continue to work hard and have the safety and welfare of our guests, staff and the local community at the heart of everything we do.  Following the very latest Government guidelines, we have implemented a range of new procedures for check-in and check-out, housekeeping, dining and how guests are able to enjoy themselves and get the most from their time with us.

Due to Government legislation Brimstone spa remain closed for the foreseeable future. 

1 – Checking In and Checking Out

When checking in and checking out there will be a number of options for the way you can arrive, depart and access your accommodation to keep everyone safe and distanced set out below.

2 – Cleaning


All accommodation at Langdale is cleaned to the highest possible standard.  Additional attention will be paid to certain areas to keep everyone safe.

3 – Contactless Payment

Cash will no longer be accepted across the site including Wainwrights Inn. Guests staying on site will be able to charge to their room and pay on departure (see above) or use any form of contactless payment.

Ordering food and drinks can be done from your own mobile device.

4 – Spa and Fitness & Leisure

Unfortunately, due to the government’s latest guidelines we are not able to open Brimstone spa, but will as soon as we’re able to.  However, the Langdale Fitness & Leisure facilities are now open with restricted access and on a booking only system

5 – Restaurants and Bars

Both Stove Restaurant & Bar and Wainwrights’ Inn are open with reduced capacity to maintain social distance and only offer table service.

6 – Communications

We are pretty good with the elimination of paper at Langdale and this is a great time to go all the way. Before your stay all information will be sent by email at least twice. 

7 – Staff and Partners

Our team have all been trained in new ways of working in order to keep themselves and everyone who visits Langdale safe. 

We’re also working alongside a number of trusted partners such as Ecolab our chemical specialists who provide all our WHO recommended cleaning products which are used site-wide.  We’re also making sure that partners and suppliers own Risk Assessments and practices dovetail with our own. 

8 – Cancellation Policy

Langdale Hotel

At Langdale we have always tried to be as fair as possible on each and every situation where someone needs to cancel a booking. Our best available rate can be cancelled up to 24 hours prior to arrival.  

Langdale Self Catering

We will always do our best to find a solution which is fair to both the bookers and our clients the accommodation owners. Where a government restriction on travel exists refunds will be given

9 – The Future

No one knows what the future holds ….it’s an age-old cliché, but seems to be more true than ever right now.  One thing is for certain, we will be here to offer the best (and safest) possible experience for you whilst you’re visiting the Lake District.

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